How can we help?

Bottle POS has an intelligent assistant for you in the Register to help you answer difficult questions, like "What wines do we have that would pair well with steak?" Get specific advice based on your current product inventory. See how easy it can be!

To get to this feature, log in to the Bottle POS Register and you'll see the Ask Assistant button in the lower right, as pictured above.

Working With the AI Cashier Assistant

Here are the major features of the AI Cashier Assistant:

1. Enlarge Window — You can drag the chat window to whatever size you need.
2. In-Stock Toggle — If you wish to see results only for items that are in stock, turn this toggle On.
3. Action Menu — Click the Ellipsis (three-dot) button to open the Action Menu. You can start a New Chat whenever you need. Like any AI, the longer a chat runs past a certain point, the slower responses may come, so starting a new one is an option at any time.
   
4. AI Summary — The first results you'll see from your question will be an AI Summary. If you're asking about products, that will take the form of a list of products that match what you're looking for.
5. Item Details — You'll see item details that include its full name, price, size, description, and some keywords that describe the product, as in the example above. You can click on a result to view the full description.
6. Question — Enter whatever question you need. The AI can access all of the store's inventory, including items you don't have in stock, to provide the answers. If you want results for in-stock items only, turn the In-Stock Toggle On. Hit your Enter key or click the Send button to submit your question.

That's it! Use the Assistant to give useful information to customers about pairings, best in class, and recommendations for whatever situation they need.

Frequently Asked Questions

Q: Where do I find the AI Cashier Assistant?

A: Log in to the Bottle POS Register. The Ask Assistant button is in the lower right.

Q: What can I ask the AI Cashier Assistant?

A: You can ask difficult questions, such as which wines pair well with steak. You get specific advice based on your current product inventory. Use it to give customers information about pairings, best in class, and recommendations.

Q: How do I see only items that are in stock?

A: Turn the In-Stock Toggle On.

Q: How do I start a new chat?

A: Click the Ellipsis (three-dot) button to open the Action Menu, then choose New Chat. Responses may come slower the longer a chat runs, so you can start a new chat at any time.

Q: What will I see after I ask a question?

A: The first result is an AI Summary. For product questions, it's a list of products that match what you're looking for. Each item shows its full name, price, size, description, and some keywords. Click a result to view the full description.

Q: How do I submit my question?

A: Enter your question, then press your Enter key or click the Send button.

Q: Can I change the size of the chat window?

A: Yes. Drag the chat window to make it larger or smaller.

Q: I have a question, but I can't find my answer here. How do I get more assistance?

A: You can ask any question at the number listed here. Contact our 24/7 support team at (877) 381-4087.