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The Bottle POS Payments onboarding application is a form we use to collect required information about an individual or business planning on accepting payments through our platform. You can fill out this application if you are an authorized representative or the owner of the business. All information is collected and stored securely using the latest in KYC Compliance standards. You can find additional details about why we collect this data by referencing our Service Agreement.

Selecting the Right Business Type

Not sure which Business Type or Structure to select? Please consult the list below for helpful tips in selecting the right information:

• If you filed documentation to register your business with a government agency then your Business Type is likely to be a Corporation or a Sole Proprietorship.
• If you have not filed paperwork to register as a business entity then your Business Type is likely to be Individual.
• If you have registered your legal entity as a nonprofit or charity, your Business Type is likely to be a Non-Profit organization.
• If you are unsure of your Business Structure, refer to the documents you filed to register your business, or consult your lawyer or tax professional.

Adding Your Business Details

This section asks for basic information about your business such as the registered address, website, and other details. We use some of this information, like your tax identification number, to verify your business and make sure we're recording sales appropriately.

The tools we use to verify your business are very sensitive and sometimes small mistakes can cause the verification to fail. Please review the tips below to ensure your details are submitted successfully:

• In the United States, the combination of your Legal Business Name and Employer Identification Number (EIN) must exactly match the one listed on your IRS documents (e.g., Letter 147C or SS-4 Confirmation letter), including capitalization and punctuation.
• In Canada, the Legal Business Name you provide must exactly match the name associated with your business number (BN) or QuĂŠbec Enterprise Number (NEQ).

Verifying Ownership

Authorized representatives of the business may fill out the form but at least one Business Owner is required before submitting. Personal information is collected to verify ownership of the business as well as to provide points of contact for important updates such as future changes, service agreement updates, dispute notifications, etc.

Federal law and good accounting practices require us to collect and verify the identity information of a beneficial owner, who may be a manager or executive director. This helps us ensure that the money will be delivered to the proper destination and gives the government assurance that the money is being used for legitimate purposes. We will not use your personal information for other purposes.

Please Note: You may add more than one Business Owner per account.

Adding Bank Details

A payout is the transfer of funds from your merchant services provider to your bank account. In order to ensure the proper flow of funds, we sometimes require a bank statement or voided check to be added with your onboarding application. We do this only when we can't verify the account by other means and only when required by law to do so.

When uploading a bank statement or voided check, please ensure the file meets the following criteria:

• Formats: JPEG, JPG, PNG, or PDF
• Size for PDFs: maximum 4 MB (maximum 2 pages)
• Size for Image Files: maximum 4 MB
• Must be an official government or entity document.
• Files should not be altered, blurry, cut off, or any older than 12 months.
• In the United States, the file should clearly display the Business Name, Account Number, and Routing Number.
• In Canada, the file should clearly display the Business Name, Transit Number, Institution Number, and Account Number.

Submitting Your Application

The final page allows you to review your application before submitting. On occasion we may require additional information or ask you to correct details we believe might be incorrect. If this happens you should receive an email within 1-2 hours asking you to update the appropriate fields. Most of the time this is as simple as updating mistyped personal details or uploading a voided check for verification. 

If you ever have any questions during this process, our Customer Service representatives are happy to assist!

Related Topics

Payment Portal

Frequently Asked Questions

Q: I have a question, but I can't find my answer here, how do I get more assistance?

A: You can ask any question at the number below. Contact our 24/7 support team at: (877) 381-4087