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What Does This Integration Do?

• The integration allows the Bottle POS to automatically send the customer's inventory and prices to DoorDash.
• This is a one-way integration, meaning that the Bottle POS will not receive the orders from DoorDash.
• If the customer would like to keep their inventory quantity up to date, they would need to manually ring the items up on the Bottle POS.
• A custom tender can be created for this in the Admin > Settings > General Settings > Tender Settings.

IMPORTANT: It can take up to 3 weeks for the integration to be set up by DoorDash after the customer follows the steps to set up the integration on the Bottle POS side.

The DoorDash settings in the Admin > Settings > General Settings > DoorDash will show the Onboarding Status to indicate if the integration has been finished on the DoorDash side:

How to Set Up the Integration

Prerequisites

Customers must have a DoorDash account before we can begin sending their catalog data. Please direct the customer to fill out this form, or answer No to the first question when the Integrate with DoorDash button is selected.

Integration Setup Steps

1. Log into the POS Admin.
2. Navigate to Settings > General Settings > DoorDash.
   
3. Click on the Integrate with DoorDash button.
4. Have the customer confirm if they are currently onboarding/onboarded with DoorDash.
   
5. Have the customer click Yes if they have an existing account with DoorDash or they have already gone through the onboarding process with their DoorDash representative.
   • Have the customer fill out the information on the form and press the Submit button at the bottom of the page.
      

1. Have the customer click No if they do not have an existing account with DoorDash or they have not already gone through the onboarding process with their DoorDash representative.
   • Have the customer read the acknowledgements and click on the I Agree button.
     
   • Have the customer proceed through the DoorDash Bottle POS Referral Form.
     
   • Once completed, the customer will be contacted by a DoorDash onboarding representative and will be given the next steps on how to proceed with the integration.
   • Once onboarding has been completed, the customer will be directed back to the Integrate with DoorDash button where they will proceed from Step 5.

Related Topics

Bottlezoo Online Ordering Walkthrough

Webstore Settings

Frequently Asked Questions

Q: How does DoorDash know if an item is in or out of stock?

A: Any item with a 0 or negative qty on hand will be out of stock on DoorDash, and any item with a positive qty on hand will be in stock.

Q: How can I change the price of an item?

A: DoorDash takes the item price from the Bottle POS, but if you would like to mark up that price you can do so in the Admin > Settings > General Settings > DoorDash > Edit 'Markup %' > Save.

     There is also a round up prices to the next 9th cent setting called 'Round to the 9th' that can be enabled from the DoorDash settings.

Q: How do I keep specific items from appearing on DoorDash even if they are in stock?

A: The 'Do Not Show to Webstore' setting that can be found in the item or category settings will remove that item from DoorDash.

Q: I have a question, but I can't find my answer here, how do I get more assistance?

A: You can ask any question at the number below. Contact our 24/7 support team at: (877) 381-4087