How can we help?

Learn the basics of your easy-to-use Register app. You and your team will be running transactions right away!

Cashier Training Video

Related Topics

Ringing Up Sales with the POS

Register Tour

How to Clock In & Out

Adding a New Item in the Register

How to Run EBT Transactions in the POS

How to Process a Return

Closing Drawer Count

Register Hotkeys

How to Take Card Payments Without Internet Using the MX Merchant Express App

Frequently Asked Questions

Q: How do I search for past transactions?

A: You can find past transactions on the Sales tab of the POS. For more information on the specifics, feel free to review the following article: How to Find Transactions

Q: How can I make new accounts for my employees in the Register?

A: Full details on adding new Staff Member user accounts in the POS are in the article linked here: How to Add Employees - Staff & Admins Settings

Q: How do I run reports on my sales?

A: Please review the following article for more information on how to run reports in the POS. Guide to the POS Reports

Q: Why does my closing drawer count report not tell me if the till was over, short, or even?

A: The Register uses a "Blind" drawer count system: the over, short, or even status of a drawer report can only be seen by user accounts with the appropriate permission level. Review the article linked above titled Closing Drawer Count.

Q: I have a question, but I can't find my answer here, how do I get more assistance?

A: You can ask any question at the number below. Contact our 24/7 support team at: (877) 381-4087